Our Services
Our Service to You
Discover more about our extensive range of professional services. We constantly update this page, but if you still can’t find what you’re looking for, please feel free to get in touch with us – we will be more than happy to help.
Our Services to the Estate Agency and to the Letting Agency Sector
Thriving without Tenant Fees !
D-DAY !
The 1st June 2019 - a date of great significance to many readers.
it has come and gone Some of you are thriving without Tenant Fees. Others are not.
Like it onr now, we are in a new era for our industry and one we must all embrace.
Letting Agents face a challenging year ahead - the first full year without Tenant Fees in England. Many smaller business find this prospect daunting and are wondering how they will survive.
WAS YOUR BUSINESS READY ?
Many clients we support tell us they have increased their letting income since the ban.
Stuggling ?
It is not too late
- as we can help you with our comprehensive Tenant Fee Ban Countermeasures Plan !
The best way for us to help your business is to visit your office to conduct a one to one business review.
Our expert consultant will go through every aspect of your business in order to identify areas where improvements can be made and increase your profits.
Our business review may prove to be the best investment you ever make in your business !
Call to book your review
+44 20 3927 2670
Letting Agents
We can help you thrive without Tenant Fees and can show you how to make your business grow without Tenant Fees !
We will show you how to :
Earn Better Fees
Increase Your Managed Income
Increase mark up income
Run a tighter renewals department
Achieve a broader base of income
Earn Better Fees
Increase Your Managed Income
Increase mark up income
Run a tighter renewals department
Achieve a broader base of income
See off the on-line Agency threat
+44 20 3927 2670
Estate Agency
How useful
would it be if you could complete on one more sale each month ?
Not just occasionally, but consistantly, 12 months of the year ?
Our advice and coaching will help you to do that and much more
Our advice will include coaching on the following but not limited to :
- Generating more valuations
- Converting more valuations intoinstructions
- Increasing your instructions to sales ratio
- Reducing your fall through rate
- Increasing and sucessfuly defending your fee levels
- Defeating the on-line agent menace
- Expanding your trading area
- Better targeting your marketing activity
- Making more money from cross selling
- Increasing your profits
- Being a bigger fish but not getting eaten !
+44 20 3927 2670
Our Business Review
Is your business as healthy as you'd like ?
If not, then talk to us - think of us as being "The Estate Agency Doctor".
We can help you and will make your business stronger and more profitable.
The best way for us to help your business is to visit your office to conduct a one to one business review.
Our expert consultant will be on site for most of a day and go through every aspect of your business in order to identify areas where improvements can be made and you can increase your income and your profits. Usually we spend at least a further day in consideration of your situation and on producing our report and recomendatations, and then talking these over with you.
Our business review may prove to be the best investment you ever make in your business !
Call now to book your review
+44 20 3927 2670
The best way for us to help your business is to visit your office to conduct a one to one business review.
Our expert consultant will be on site for most of a day and go through every aspect of your business in order to identify areas where improvements can be made and you can increase your income and your profits. Usually we spend at least a further day in consideration of your situation and on producing our report and recomendatations, and then talking these over with you.
Our business review may prove to be the best investment you ever make in your business !
Call now to book your review
+44 20 3927 2670
Fees for Busines Review Day
Our fees for the review start at £ 1,250 plus VAT and any expenses for a one day review, payable in advance of our attendance on site.
On this basis we hope to provide a cost-effective solution that is accessible to everyone.
BUT - we can't do it without YOU.
To make this worthwhile, you will need to have the desire to transform your business results and you will need to be prepared to invest many hours of your time to implement our recommendations.
The results however can be spectacular. A rapid increase of 20% to 50 % in your turnover is likely. Even a 100% increase in turnover is possible
We are certain that our advice will quickly pay for itself many times over and will be of lasting value.
Ideally this will be the beginning of a longer term relationship, with our providing longer term advice and support as and when it is required.
Our fees for the review start at £ 1,250 plus VAT and any expenses for a one day review, payable in advance of our attendance on site.
On this basis we hope to provide a cost-effective solution that is accessible to everyone.
BUT - we can't do it without YOU.
To make this worthwhile, you will need to have the desire to transform your business results and you will need to be prepared to invest many hours of your time to implement our recommendations.
The results however can be spectacular. A rapid increase of 20% to 50 % in your turnover is likely. Even a 100% increase in turnover is possible
We are certain that our advice will quickly pay for itself many times over and will be of lasting value.
Ideally this will be the beginning of a longer term relationship, with our providing longer term advice and support as and when it is required.
We can be your sounding board, your mentor, coach and your challenging friend as your business grows and prospers.
+44 20 3927 2670
+44 20 3927 2670
DHCA OPERATIONS SUPPORT AND BUSINESS DEVELOPMENT FOR ESTATE AGENTS AND LETTING AGENTS
Running an independent estate agency can be lonely. Sole proprietors and Directors alike could benefit from advice and have support or business development needs that they find difficult to address themselves. If only there was someone you could turn to, someone to talk to that understands and who can help!
Well now there IS!
DHCA Support have a long established and respected track record when it comes to the provision of operations support, business development, mentoring and business coaching to Estate Agents and Letting Agents across the country. For more than 10 years we’ve been pleased to have provided these services on a consultancy basis to one of the largest UK networks as well as many smaller independent clients.
Our knowledge and experience will help clients gain a competitive advantage; we will share best practice, help secure corporate sized commercial discounts and offer hands-on franchise grade support that will overcome many problems for clients to lighten their load and relive pressure. Sometimes just having a confidential “Sounding Board” you can talk to and to bounce your ideas off can make a tremendous difference.
Whatever your need – struggling to keep up to date with the ever greater burdens of compliance, advice as to dealing with a difficult client, the problem tenant, legal actions pending, TPO Complaints, a fee dispute, addressing poor reviews on-line, financial worries, staff problems, diverse marketing needs – the list goes on and on. Whatever the problem we can help and together we will overcome.
Our expert knowledge has been gained over 35 years in the business, meaning that the problem which is new to you won’t be to us. We will analyse your needs and then provide you with the sound solutions to your issue that will help you grow your business, quickly.
We are pleased to offer a low cost monthly subscription based model to access these services – a modest monthly investment of just £ 60 to include VAT will entitle clients to access out services by e mail and via our dedicated telephone Helpline.
There is no limit on use as we appreciated clients could face 3 or 4 significant difficulties on which they need advice in one month, but we do apply a “Reasonable Use” policy to ensure fair access for all our clients.
Don’t be alone.
Sign up today and we will send you our Standing Order Mandate. Let us take the strain
+44 20 3927 2670
We can also offer our clients a range of additional services, at additional cost – ask us for more details.
• Bespoke Support or Business Development visits to your offices. These visits are totally customised to your own individual needs and problems.
• We offer better than Franchise Grade Support at a small fration of the cost.
Think of this as being the equivalent of a trip to Harley Street to see a top specialist, but in this case, the “Doctor” will come to you. Visiting an office is still the best way for us to know what is wrong and what or who needs to change or be changed in order to put matters right.
• Access to cutting edge tools to assist you in winning instructions and selling more properties
• Access to our exclusive range of approved suppliers which includes discounts for our clients
• Creation of bespoke, original and exclusive social media content for client use
• Regional Meetings including keynote speakers, product insights and sharing best practice with fellow clients
• Staff training and best practice with supplier sessions to maximise all opportunities. We work with some of the Industry’s best known firms and trainers to deliver up to the minute sessions at the lowest possible cost.
• Clients only forum to gain insights from a variety of industry subjects
• Compliance workshop sessions
• Mystery shop carried out on your branch(s) with findings reported in detail. Keeps your staff sharp and focused
• Video testimonials to promote your independent status across your web and social platforms
• Help to win more instructions and achieve better fees – insights that will help you see off the competition and boost your bottom line!
TENANTED INVESTMENT PORTFOLIO / BLOCK SALE TRANSACTIONS
WE HAVE INVESTORS WAITING FOR SUCH STOCK ALL ACCROSS THE COUNTRY
Whether your portfolio comprises hundreds of properties or a single block of 2-3 flats, our highly experienced and motivated team will enable you to maximise rental and capital return on investment.
We can be particularly effective if your holdings are in Scotland as we have great demand for good quality stock in the larger Scottish towns and big cities.
Our Experts
We have been providing top level consultancy advice since 1991.
Everything we do centers on providing services of the highest level of quality.
These clients have included the largest corporate estate agency firms along with numerous independent estate agents and letting agents.
We also act as advisors to charities and Trusts, on the sale of significant property assets.
Our main areas of expertise can be summarised as business development, business expansion, M&A, troubleshooting and corporate restructuring /recovery.
We also act as advisors to charities and Trusts, on the sale of significant property assets.
Our main areas of expertise can be summarised as business development, business expansion, M&A, troubleshooting and corporate restructuring /recovery.
Our Experience
Our Lead Consultant has over thirty-five years of high level experience in the property industry.
We have particular expertise in the most demaing and valuable London market, along with Scotland.
Clients include many of the largest and most successful firms in the country.
Our Training Locations
We run a range of cutting edge training courses for business owners, managers, valuers and negotiators with all levels of experience.
Courses are run as open courses at venues in Central London or in Scotland.
For a group of ten or more people we will come to you and can offer our program as an in-house course anywhere in the country.