Running an independent estate agency can be lonely. Sole proprietors and Directors alike could benefit from advice and have support or business development needs that they find difficult to address themselves. If only there was someone you could turn to, someone to talk to that understands and who can help!
Well now there IS!
You are now be only a phone call or an e mail away from peace of mind
and a solution to your problems. Sounds good ? Then read on.
DHCA Support have a long established and respected track record when it comes to the provision of operations support, business development, mentoring and business coaching to Estate Agents and Letting Agents across the country. For more than 10 years we’ve been pleased to have provided these services on a consultancy basis to one of the largest UK networks as well as many smaller independent clients.
Our knowledge and experience will help clients gain a competitive advantage; we will share best practice, help secure corporate sized commercial discounts and offer hands-on franchise grade support that will overcome many problems for clients to lighten their load and relive pressure.
Sometimes just having a confidential “Sounding Board” you can talk to
and to bounce your ideas off can make a tremendous difference.
Things that our clients ask our advice and help on include the following areas :
- Legal matters - Landlord and Tenant, Contractual, Legislative
- Compliance
- Preparing for RoPA
- Dealing with a difficult client, or the problem tenant
- Legal actions pending
- TPO Complaints
- Fee disputes
- Training needs
- Recruitment issues
- Premises issues and Refurbishment. Advice on commercial leases.
- Effectivly addressing poor reviews on-line
- Better business processes
- Improving Profits
- Restructuring a business
- Financial worries and raising business finance (We've contacts who can help - often where others have trried and failed)
- Staff and HR problems
- Diverse marketing and Advertising needs
- A Shoulder to cry on - we listen, undestand and will do our best to give comfort and practivel advice to improve outcomes
Whatever your need – struggling to keep up to date with the ever greater burdens of compliance, advice as to dealing with a difficult client, the problem tenant, legal actions pending, TPO Complaints, a fee dispute, addressing poor reviews on-line, financial worries, staff problems, diverse marketing needs – the list goes on and on. Whatever the problem we can help and together we will overcome.
Our expert knowledge has been gained over 35 years in the business, meaning that the problem which is new to you won’t be to us. We will analyse your needs and then provide you with the sound solutions to your issue that will help you grow your business, quickly.
We are pleased to offer a low cost monthly subscription based model to access these services – a modest monthly investment of just £ 60 to include VAT will entitle clients to access out services by e mail and via our dedicated telephone Helpline.
There is no limit on use as we appreciated clients could face 3 or 4 significant difficulties on which they need advice in one month, but we do apply a “Reasonable Use” policy to ensure fair access for all our clients.
Don’t be alone.
Sign up today and we will send you our Standing Order Mandate. Let us take the strain
+44 20 3927 2670
We can also offer our clients a range of additional services, at additional cost – ask us for more details.
• Bespoke Support or Business Development visits to your offices. These visits are totally customised to your own individual needs and problems. Think of this as being the equivalent of a trip to Harley Street to see a top specialist, but in this case, the “Doctor” will come to you. Visiting an office is still the best way for us to know what is wrong and what or who needs to change or be changed in order to put matters right.
• Access to cutting edge tools to assist you in winning instructions and selling more properties
• Access to our exclusive range of approved suppliers which includes discounts for our clients
• Creation of bespoke, original and exclusive social media content for client use
• Regional Meetings including keynote speakers, product insights and sharing best practice with fellow clients
• Staff training and best practice with supplier sessions to maximise all opportunities. We work with some of the Industry’s best known firms and trainers to deliver up to the minute sessions at the lowest possible cost.
• Clients only forum to gain insights from a variety of industry subjects
• Compliance workshop sessions
• Mystery shop carried out on your branch(s) with findings reported in detail. Keeps your staff sharp and focused
• Video testimonials to promote your independent status across your web and social platforms
• Help to win more instructions and achieve better fees – insights that will help you see off the competition and boost your bottom line!